At PillO, we are committed to delivering your medicines quickly and accurately through our trusted network of local pharmacies. However, please note that we do not entertain general returns or refund requests.

No Return or Refund Policy

We do not accept returns or provide refunds for:

• Change of mind after order confirmation.
• Unused or surplus medicines.
• Medicines opened or tampered after delivery.

When a Return or Refund is Applicable

Returns or refunds will be processed only under the following conditions:

• Wrong item delivered.
• Wrong quantity delivered.

If any of the above applies, please contact our support team within 24 hours of receiving the order. We will verify the issue and initiate a suitable resolution.

Important: You do not need to contact the Pharmacy. All issues must be reported directly to PillO Support.

Delivery Responsibility

PillO only handles the delivery logistics. All orders are dispatched and delivered by our network of local partner pharmacies. However, any concerns related to delivery errors (wrong product or quantity) will be managed exclusively by PillO.